Shipping policy

Processing time
Orders are processed within 1-2 business days. You'll receive a confirmation email once your order ships, with tracking information.

Shipping times
Because our products ship directly from our fulfillment partners, delivery typically takes 5-20 business days depending on your location and the specific item ordered. We know that's longer than next-day shipping — we'd rather tell you upfront than have you wait and wonder.

Multiple items in one order
If your order includes more than one product, items may ship separately from different fulfillment centers and arrive on different days, each with its own tracking number. This is normal — if you've received one item and are waiting on another, it's likely already on its way separately.

Free shipping
We offer free shipping on all orders.

Lost or delayed packages
If your order hasn't arrived within the estimated window, contact us at [email] with your order number and we'll look into it with the carrier.

International customers
Customers outside the US and UK may be responsible for customs duties or import taxes, which are not included in the item price or shipping cost.